Appointments

Configure Appointment Details

Routine Appointment

To request a routine appointment in the next 7 days:

  • phone us on 01935 862 212, Monday to Friday from 8:30am to 6:30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6:30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • by text or email

Appointments by phone,  or by text or email can be more flexible and often means you get help sooner.

Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • phone us on 01935 862 212, Monday to Friday from 8:30am to 6:30pm
  • visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6:30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

NHS 111

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

 

Cancelling or changing an appointment

To cancel your appointment:

  • Use your NHS account (through the NHS website or NHS App)
  • Phone us on 01935 862212, Monday to Friday from 8:30am to 6:30pm
  • reply CANCEL to your appointment reminder text message

Home visits

If you are housebound and need an appointment, we may do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice before 11am.

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Page last reviewed: 20 October 2025
Page created: 22 May 2025